Legal
Privacy Policy
Last Updated: April 2026
1. Introduction
Fast Parking Rhodes ("we", "us", "our", or "the Company") is committed to protecting the privacy and personal data of all users of our mobile application and related services ("the App").
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under applicable data protection law.
Our services are operated from Rhodes, Greece, and are subject to the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek national data protection legislation.
2. Data Controller
Business Name: Fast Parking Rhodes
Location: Rhodes, Greece
Governing Law: Greek Law / EU GDPR
Contact: fastparkingrho@gmail.com
3. What Personal Data We Collect
3.1 Registration & Identity Data
- Full name
- Email address
- Phone number
- Vehicle license plate number
- Vehicle make and model
3.2 Booking & Transaction Data
- Pickup date, time, and location
- Return date and time
- Booking status and history
- Payment records
- Applied charges and service fees
3.3 Location Data
- GPS location during booking confirmation
- Vehicle parking coordinates
- Real-time driver GPS tracking
- Optional live location sharing
3.4 Authentication & Security Data
- OTP verification records
- JWT authentication tokens
- Login timestamps and session data
3.5 Vehicle Condition Documentation
Vehicle photographs taken by our driver at the time of parking, timestamped and linked to your booking ID.
4. Legal Basis for Processing
We process your personal data in accordance with Article 6 GDPR, including:
- Performance of a contract
- Legal obligations
- Legitimate interests
- User consent where applicable
5. How We Use Your Data
- Booking and valet service management
- Real-time driver tracking and ETA updates
- Payment processing
- Authentication and account security
- Vehicle condition documentation
- Operational logging and legal compliance
- Service quality improvement
6. Location Data Notice
Your GPS location is only used for booking validation and active booking functionality.
Vehicle parking coordinates remain visible only during the active booking period and are removed after vehicle return confirmation.
Optional live location sharing may be disabled at any time.
7. Payment Data
Payments are processed through a secure third-party payment gateway.
We do not store sensitive card details such as CVV or full card numbers.
8. Sharing of Personal Data
We never sell or rent your personal data.
Data may only be shared with:
- Authorized drivers and administrators
- Payment gateway providers
- Google Maps API services
- Legal authorities where required
- Insurance providers for claims handling
9. Data Retention
- Account data: Active account + 3 years
- Transaction records: 5 years
- Vehicle photos: 30 days
- GPS coordinates: Deleted after vehicle return
- System logs: 2 years
10. Data Security
- JWT authentication
- OTP expiration system
- Encrypted locker credentials
- Secure photo storage
- Restricted personnel access
11. Your Rights Under GDPR
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Restriction of Processing
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
- Right to Lodge a Complaint
Contact us at fastparkingrho@gmail.com to exercise your rights.
12. Cookies and Analytics
The app may use session-based tokens and local storage strictly for authentication and functionality.
We do not use third-party advertising cookies or tracking pixels.
13. Children's Privacy
Our services are not intended for persons under 18 years of age.
14. International Data Transfers
Any transfers outside the EEA are handled in accordance with GDPR Chapter V safeguards.
15. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes.